Contact & Customer Service

Contact

Get in touch with OPTIFIT.

Our contact form is the quickest way to get in touch and ask about our products. For questions about an order or a complaint, please contact the retailer you purchased from directly.

service@optifit.de

For general enquiries

Many questions are already answered in our FAQs . It is worth checking there first.

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Faults / problems

Report a problem

Damaged parts, delivery damage or assembly issues – upload photos here and report the problem directly.

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Advice

Ask about a product

Questions about dimensions, finishes, compatibility or delivery times? Our product team will respond within 48 hours.

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Assembly

Request assembly help

Stuck during assembly? Describe the problem and our support team will guide you through it step by step.

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General

General enquiry

For everything else – press enquiries, partnerships, feedback or any other questions.

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Help centre

FAQs & instructions

Your question may already have an answer – take a look at our FAQs and assembly instructions first.

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We are here for you.

Get in touch with OPTIFIT.

Report a problem

Ask about a product

Request assembly help

General enquiry

FAQs & instructions

Prefer to check our FAQs?

Products

Company

Support